An AI receptionist that answers every call and books the job
It picks up instantly, asks the right questions, books into your calendar and sends you a summary. Weekends, evenings, while you are on the tools or with a patient. Built for Australian small business and priced so a two person operation can run one.
A typical inbound call, handled end to end.
to reply to every new enquiry
to install missed call text back
to a live CRM build
AI receptionist answering
What it does on every call
Answers instantly
No ringing out, no voicemail. The caller gets a real conversation within one ring, any time of day, in a voice you chose.
Qualifies and books
It asks the questions you would ask, checks your calendar and books the appointment or job on the spot. Emergencies are flagged and passed to you.
Tells you what happened
You get a text summary and a full transcript in your CRM. Urgent calls can be transferred live to your phone.
Who it is built for
- Clinics and allied health. Books, cancels and reschedules patients. Answers common questions about fees, parking and what to bring. Clinic automation.
- Trades and home services. Captures the job, checks urgency, books the visit and texts the customer a confirmation. Tradie automation.
- Law firms. Takes intake details, records matter type and urgency, and books a consultation. Law firm automation.
- Restaurants and venues. Takes bookings and answers menu and function questions while your team stays on the floor.
- Property managers. Logs maintenance requests around the clock and flags emergencies to the on call person.
How we set one up
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Listen
We review your real calls and the questions your team answers every day, then write the script and the rules for what it must never do.
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Build
Voice, tone, calendar rules, transfer rules and the knowledge base from your own documents.
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Test with you
You and your team call it, try to break it, and we tune it until you would happily let it answer a real customer.
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Go live
It starts on overflow and after hours first. Most clients move it to first line answering within a month.
Chatbots for your website and SMS too
The same brain that answers your phone can reply on your website, in Facebook Messenger, on Instagram and by text. It answers questions from your own documents, collects details and books appointments, then hands over to a person when it should.
Website chat
Replies in seconds, day and night. Captures name, number and what they need, and books directly into your calendar.
SMS assistant
Continues the conversation after a missed call text back and books the appointment without a human.
Knowledge assistant
Answers staff questions from your procedures and documents so new team members ramp faster and ask you less.
Honest about the limits
An AI receptionist is excellent at the repetitive 80 percent of calls: bookings, hours, prices you have approved, directions, simple triage. It is not a replacement for a skilled person handling a distressed client or a complex quote. We set it up to know the difference and hand over cleanly, with a transcript, so the person picking up already knows what the caller needs.
Australian rules we follow
Callers are told they are speaking with an assistant. Outbound calls respect the Do Not Call Register. Recordings are handled in line with the Privacy Act and stored in your own account.
Questions about the AI receptionist
Does it sound like a robot?
Modern AI voice agents speak naturally, pause correctly and handle interruptions. We tune the voice, tone and script to your business and you approve it before it takes a single call. Callers are told they are speaking to an assistant.
What happens if it cannot
answer something?
It takes a message, sends you a summary by SMS and can transfer to a person during your hours. It never guesses at prices or promises you have not approved, because it only uses the information you give it.
Does it work after hours?
Yes. It answers 24 hours a day, books into your calendar and sends the caller a confirmation. Most of the value comes from evenings, weekends and busy periods when your team cannot pick up.
Can it make outbound calls?
We focus on inbound answering and missed call recovery. Outbound AI calling in Australia has to respect the Do Not Call Register and we only set it up for existing customers with consent, for things like appointment reminders.
What does it cost?
Setup starts at $4,000 depending on how many call types it handles, plus a small usage charge per call minute. See the pricing page for the full breakdown.
Is my customers' data safe?
Call recordings and transcripts are stored in your own CRM account. We configure data retention to suit your industry and explain where data is stored before we go live.
Hear it handle a call for your business
We will set up a short demo using your services, hours and calendar.